Careers at WEBTOON
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WEBTOON is the #1 digital comics app, averaging more than 72 million monthly active users, with north of 10 million daily readers – more people read web comics on our platform in one day than watch most television shows.

We're currently growing our team at our Los Angeles headquarters at Wilshire Courtyard on Miracle Mile, across from LACMA and SAG/AFTRA in the heart of the LA entertainment industry.


 

 
 
 
 
 

Social Media Associate Manager, Community Engagement

Department: Marketing
Location: Los Angeles, CA

WEBTOON is a digital entertainment service with over 72 million unique monthly readers. We are a rapidly growing digital entertainment company and storytelling platform with users and creators from all over the world. Every day we come ready to learn, contribute, and get excited about the opportunity to work alongside people of different backgrounds and work styles. 

As a Social Media Assistant Manager, you will serve as the voice of WEBTOON to engage with the community and create a tangible social presence. This is a unique opportunity for someone who has had experience building and managing a successful online community. The ideal candidate for this role will be a strong communicator and advocate who is passionate about the community of webcomics!

What You Will Do

  • Build a strong sense of community via social media by engaging with users, creators, and brands on various platforms, actively answering questions and concerns posted on our social channels, engaging in dialogues with comments where appropriate
  • Monitor and clearly communicate fan feedback on social to inform product/service decisions
  • Own the publishing of social platforms, by working with Social Media & Content Manager ensuring all content is executed as planned on calendar and well-optimized across relevant channels by tagging, linking, and performance tracking
  • Collaborate with Influencer Marketing Manager to identify, develop and amplify organic content with influencers
  • Stay up-to-date with trending topics and viral hashtags and actively apply them to WEBTOON social media content
  • Assist Social Media & Content Manager to run UGC contests for audiences and promote best UGC across all channels
  • Manage promotions and giveaways by working with internal and external partners
  • Other duties and projects as assigned

Who You Are

  • 2+ years of proven experience leading community management in the entertainment sphere required
  • Hands-on experience & knowledge of social media platforms, including (but not limited to) Instagram, Facebook, Twitter, Snapchat, TikTok, and YouTube required
  • Deeply engaged in WEBTOON, webcomics, animation sphere online, staying on top of the latest news and trends within the community
  • Outstanding written and verbal communication skills with excellent organizational ability
  • Graphic design & video editing skills a major plus
  • Proactive, always proposing and trying new ideas
  • Ability to collect, analyze, and use social data to improve content and campaign performance
  • Ability to work in a fast-paced startup environment and execute multiple projects with enthusiasm and attention to detail

 

 
 
 
 
 

 

 
 
 
 
 

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